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Supporting Capability

Managed IT

Day-to-day operational support for organizations that need their environment to simply work — monitored, patched, backed up and answerable to a person who knows the estate rather than a ticket queue seeing it for the first time.

A close view of a network patch panel, ethernet cabling combed into disciplined parallel runs with link indicators lit.
Classification
SDVOSB
CAGE Code
9FVD3
Unique Entity ID
G16YW56P69N9
SAM.gov
ACTIVE

Scope

What's included

06 items
Monitoring and alerting

Network and endpoint health watched continuously, with issues raised before users report them.

Patch management

Operating system and application updates tested and applied on a defined cadence.

Backup and recovery

Backups verified by restore testing, not just by a green status icon.

Endpoint management

Provisioning, configuration baselines and lifecycle tracking across the fleet.

User support

A direct line to people who know your environment and its history.

Documentation

Current network diagrams and asset records — so the knowledge is yours, not held hostage.

Who this is for

Federal, state and local agencies needing dependable day-to-day support under contract, and commercial clients — small and mid-sized businesses included — who want federal-grade operational discipline applied to their environment. Scope flexes with the estate, from a single site to a distributed one.

Related

Other service lines

Government Contracting

SDVOSB-eligible delivery against federal IT requirements — from single task orders through full contract performance.

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Government Procurement

SAM.gov positioning, solicitation response and compliance documentation handled end to end.

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AI Integration

Practical adoption inside existing environments — automation and tooling that clears review instead of stalling in it.

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Cybersecurity

Risk assessment and monitoring aligned to NIST 800-171 and CMMC.

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IT Procurement

Hardware and software sourcing, vetted, provisioned and tracked.

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We respond to sources sought and RFIs.

Send the requirement, the NAICS and the response deadline. You'll hear back from a person within one business day.